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Chapter 5 Advanced Troubleshooting 59
BCM450 Troubleshooting Guide
If the number of phones connected does not exceed the number of licenses, and does not exceed
the maxium number of IP sets supported, use the procedure Troubleshooting example 3b on page
59 to verify the configuration of the IP phone.
Troubleshooting example 3a
1 Select Configuration > Telephony Resources deregister the offline sets.
OR
2 To connect more than 300 IP sets, configure unused Application DNs for these sets by
selecting Configuration > Telephony Resources > Application Sets.
3 Decrease the Application DNs and increase the IPSet DN count.
Troubleshooting example 3b
1 Select Configuration > Resources > Telephony Resources and select the appropriate IP set
from the list.
2 On the IP Terminal Global Settings tab, ensure that the Enable Registration checkbox is
selected.
3 Verify that the Global password on the BCM450 is the same password that you are using the
register the IP set (the default password is 2264). If this field is left blank, no password prompt
occurs during phone registration.