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Troubleshooting
User’s Guide 14–13
Wireless Fidelity
For more information on Wi-Fi, refer to Chapter 7, “Using
Wi-Fi.”
Problem Solution
I cannot connect
to an access
point.
■ Be sure the Wi-Fi is on.
■ Be sure the device identified the network you want to
connect to.
■ Be sure you provided any necessary authentication
keys if prompted by the system.
■ Be sure your Pocket PC is within range of an access
point.
I am connected
to an access
point, but I
cannot browse
the Internet.
If the wireless network you are connected to connects to
Work, the network may require a proxy. To set up the proxy:
1. Ask your network administrator for the proxy settings.
2. Tap the Connections icon > Add Proxy Server.
3. Refer to “Setting Up Proxy Server Settings” in
Chapter 4 for more information.
I do not see my
wireless
network on my
Pocket PC.
Your wireless network could be a non-broadcasting
network.
1. Tap the Connections icon > Settings.
2. Tap the Advanced tab > Network Cards > Add New
Settings.
3. Follow the instructions on the screen.
SHORTCUT: From the Today screen, tap the iPAQ
Wireless icon in the Command bar, then:
❐ Tap the Wi-Fi button > Settings
❐ Tap Add New . . . and enter Network name.
❐ Follow the instructions on the screen.