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14–1 User’s Guide
14
Troubleshooting
Self-Test Diagnostics
Use the Self-Test application to run tests on the operation of your
device. The diagnostics application tests for sound, screen
calibration, screen patterns, read/write files, IR transfer, LED
notification, buttons, Wi-Fi, and GSM/GPRS.
To run the Self-Test application:
1. From the Start menu, tap Settings > System tab > Self-Test.
2. Place a check in the checkbox next to the items to be tested or
in all checkboxes to test all of them.
3. Tap Next.
4. The Reset screen then prompts you to perform a reset before
the tests begin. Leave the checkbox checked and tap Start to
reset the device and start the tests. If you uncheck the box and
tap Start, Reset will be skipped.
5. Follow the screen instructions as tests are performed on each
requested item. Tap OK or Cancel as required as you
proceed through the testing. If you cancel a test, the test
status is set to FAIL.
NOTE: You will receive Error messages with specific information
on items that fail. For instance, if you checked Wi-Fi and it is not
working properly, you could get an Error message that says
something like the following: “Error detecting Wireless Fidelity.”
Use the information in the Error messages to correct the device
item.