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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-23091-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Call Recording Allows a supervisor to record an active call. The
user might hear a recording audible alert tone
during a call when it is being recorded.
When a call is secured, the security status of the
call is displayed as a lock icon on Cisco Unified IP
Phones. The connected parties might also hear an
audible alert tone that indicates the call is secured
and is being recorded.
Note When an active call is being monitored or
recorded, you can receive or place
intercom calls; however, if you place an
intercom call, the active call will be put on
hold, which causes the recording session to
terminate and the monitoring session to
suspend. To resume the monitoring
session, the party whose call is being
monitored must resume the call.
For more information, see Cisco Unified
Communications Manager Features and
Services Guide,
Monitoring and Recording.
Call Waiting Indicates (and allows users to answer) an incoming
call that rings while on another call. Displays
incoming call information on the phone screen.
For more information, see Cisco Unified
Communications Manager System Guide,
Understanding Directory Numbers.
Caller ID Displays caller identification such as a phone
number, name, or other descriptive text on the
phone screen.
For more information, see:
• Cisco Unified Communications Manager
Administration Guide,
Cisco Unified IP
Phone Configuration.
• Cisco Unified Communications Manager
System Guide,
Understanding Route
Plans.
• Cisco Unified Communications Manager
Features and Services Guide,
Call Display
Restrictions.
• Cisco Unified Communications Manager
Administration Guide,
Directory Number
Configuration.
Caller ID Blocking Allows a user to block their phone number or
e-mail address from phones that have caller
identification enabled.
For more information, see:
Cisco Unified Communications Manager
System Guide,
Understanding Route Plans.
Cisco Unified Communications Manager
Administration Guide,
Directory Number
Configuration.
Cisco Unified Communications Manager
Administration Guide,
SIP Profile
Configuration.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference