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Embedded VoiceMail Installation Page iii
IP Office 4.0 50-601067 Issue 5 (20th December 2006)
Table Of Contents
Introduction................................................................................................................................ 1
About this Guide.......................................................................................................................................1
What's New ..............................................................................................................................................1
IP Office Embedded VoiceMail.................................................................................................................2
Overview..............................................................................................................................................2
Embedded VoiceMail Mailbox Features...............................................................................................3
Languages Supported..........................................................................................................................4
Installing Embedded VoiceMail ................................................................................................ 5
Overview ..................................................................................................................................................5
Setup Information.....................................................................................................................................6
System Settings...................................................................................................................................6
User Mailboxes....................................................................................................................................6
Hunt Group Mailboxes .........................................................................................................................7
Auto Attendant Setup...........................................................................................................................8
Time Profiles ...................................................................................................................................8
Menu Actions ..................................................................................................................................9
IP406 V2 Installation...............................................................................................................................10
Small Office Edition Installation ..............................................................................................................11
IP 500 Installation...................................................................................................................................12
Upgrading Prompts ................................................................................................................................13
Upgrade Prompts Pre 3.0 .........................................................................................................13
Upgrade to version 4.0..............................................................................................................14
Configuring Embedded VoiceMail.......................................................................................... 15
System Configuration .............................................................................................................................15
User Mailbox Configuration ....................................................................................................................16
Remote Mailbox Access.........................................................................................................................18
Hunt Group Mailbox Configuration..........................................................................................................19
Overview............................................................................................................................................19
Message Waiting Indication ...............................................................................................................20
Hunt Group Mailbox Access...............................................................................................................21
Configuring Queues...........................................................................................................................22
Configuring Queue Announcements ..................................................................................................23
Auto Attendant Configuration..................................................................................................................24
Overview............................................................................................................................................24
Create an Auto Attendant...................................................................................................................25
Recording Prompts............................................................................................................................27
Routing Incoming Calls to an Auto Attendant.....................................................................................28
Transferring Calls to an Auto Attendant .............................................................................................29
Using Auto Attendant to Access Voicemail ........................................................................................31
Miscellaneous .......................................................................................................................... 33
Monitoring Embedded VoiceMail ............................................................................................................33
Short Codes ...........................................................................................................................................34
Default Short Codes...........................................................................................................................34
Custom Short Codes..........................................................................................................................34
Button Programming...............................................................................................................................35
Visual Voice ...........................................................................................................................................36
Backing Up and Restoring Messages.....................................................................................................37
Loading Other Files onto the Memory Card............................................................................................38
Index.......................................................................................................................................... 39