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Continue trying to connect the call using one of the
following features:
— Barge-In for an emergency or if you have been
instructed to interrupt.
— Camp-On to have a directed call wait a preset
length of time for the extension to become
available. (If the call is unanswered, it rings
back at your console or a designated backup
console if your system is set up this way.)
Release
also allows a call to ring on an
unanswered or busy extension for a preset
length of time. A camped-on call usually waits
longer than a released call before it returns to
an operator.
— Paging to announce the call over a
loudspeaker system or over co-workers’
speakerphones.
— Park to put a call on hold and page a co-
worker to pick up the call from another
telephone.
For more information on these features, see Chapter 4.
Directing Calls
2-19
DRAFT COPY
August 25, 1992
File: chap02.qcc
CAMERA-READY COPY
(PRE-BLUELINE)