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About Your Queued Call Console
Inspecting a Fixed Feature Button
To view fixed feature button information, press
Inspct,
then
press a feature button. Additional information for fixed feature
buttons appear as follows.
For
Start, Headset/Handset Mute, Send/Remove
Message, Position Busy, Release, Headset Status,
Night Service, Cancel, Join, Headset Auto Ans,
or
Forced Release
the feature name appears on the
display.
For either
Source
or
Destination,
when a call is on
hold on the button, the button name and calling
information a bout the held call appear (for example, a
person’s name or the trunk name and trunk number). If
no call is on hold on
Source
or
Destination,
only the
feature name appears on the display screen.
For
Alarm,
the display shows the number of alarms in
your system.
For
Pool Status,
the number of trunks in each pool
and the number of trunks in use appear. For example,
P70: 3 of 9 busy
means that 3 out of 9 trunks in
pool 70 are busy.
Display
1-31
DRAFT COPY
August 25, 1992
File: chap01 .qcc
CAMERA-READY COPY
(PRE-BLUELINE)