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About
Your Queued Call Console
DSS Buttons
Your QCC can have one or two attached DSSs. The
console’s DSS buttons can be extension buttons or other
types of calling buttons.
DSS Button Assignments
The DSS has 50 buttons arranged in five columns of 10
buttons. The buttons are assigned numbers in ascending
order, starting with top left button in the first column. Each
button can have three numbers assigned to it.
■
Extension numbers or calling group numbers--for
making or directing calls to individual co-workers or to
a group of co-workers who handle the same types of
calls.
■
Extension numbers—for paging co-workers over
speakerphones or loudspeaker systems (Page feature)
or for parking calls. Park puts a call on hold so that it
can be picked up at another extension (Park feature).
See Chapter
4
for more details on these features.
DSS Buttons
1-13
DRAFT COPY
August 25, 1992
File: chap01 .qcc
CAMERA-READY COPY
(PRE-BLUELINE)