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In the following examples, there are four returning call types:
■
directed call, a call sent to an inside or outside
telephone
■
directed call is “camped on” at the destination
telephone
■ held call
■ parked call
Depending on how the system is set up, your display may
show only extension or trunk numbers, or it may have names
associated with extensions or trunk numbers. If names are
not shown on your console, you see the extension or trunk
numbers instead.
You hear..
You see...
Call Type
1 ring
Display:
inside call to
LINDA Ext 103
your extension
or
Ext 103
Console Lights:
Slow flashing green light next to
Call
button and fast flashing
red light next to DSS button for
the co-worker who is calling you
2-6
Answering Calls
DRAFT COPY
August 25, 1992
File: chap02.qcc
CAMERA-READY COPY
(PRE-BLUELINE)