Filter
Top Products
Quick Start
Handling Unsuccessfully Directed
Calls
Unsuccessfully directed calls occur when one of the following
happens:
■
The call you directed to an extension is not answered
and it returns to you or another operator for further
handling.
■
The extension you’re calling is busy.
■
You dial an extension incorrectly.
If you dial incorrectly or reach an extension that is busy or
unanswered, you can do one of the following:
■
Press
Cancel
to return to the original caller.
■ Try the call again.
■
Take a message from the caller and press
Send/Remove Message
to turn on the coworker’s
Message light (alerting them that they have a message
from you). If the extension you’re calling is busy or
unanswered, you can press
Leave Message
when you
hear ringing or a busy signal.
2-18
Directing Calls
DRAFT COPY
August 25, 1992
File: chap02.qcc
CAMERA-READY COPY
(PRE-BLUELINE)