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About Your Queued Call Console
Home Screen Line Descriptions
■
Lines 1 and 2 show calling information:
— When the console is not in use, Lines 1 and 2
are blank, unless a Posted Message was used
to alert others with display telephones. Then,
the message appears on Line 1 as a reminder.
(See “Messaging” in Chapter
4.
— When
you’re receiving a call, Lines 1 and 2
show the call type (inside, outside, forward, or
returning). It also shows who made the call
(name or extension for inside calls, or the trunk
handling the incoming call for outside calls). If
your company subscribes to the automatic
number identification (ANI) service, the outside
caller’s number is displayed on Line 1.
NOTE:
The availability of the caller identification
information may be limited by local-serving
(caller’s) jurisdiction, availability, or central
office equipment.
— When you are making an inside call, Line 1
shows your coworker’s name and extension.
— When you are making an outside call, Line 1
shows the name of the trunk being used and
the number being dialed.
1-24 Display
DRAFT COPY
August 25, 1992
File: chap01 .qcc
CAMERA-READY COPY
(PRE-BLUELINE)