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5-236 41-001160-01, Rev 00, Release 2.3
IP Phone Administrator Guide
Configuring Call Forwarding
You use the following parameters to set CFWD on the IP Phone using the
configuration files:
• call forward key mode
• softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type
• softkeyN states (optional)
Use the following procedures to configure Call Forwarding on the IP phones.
Notes:
1. If there is no CFWD key configured on the phone or it is
removed, you can still set the CFWD modes via the IP Phone UI at the
path Options->Call Forward.
2. If there is only one account configured on the phone, then the
mode setting is ignored and the phone behaves as if the mode was set
to “Phone”.
3. When configuring a CFWD mode (All, Busy, No Answer) for
an account, you must configure a CFWD number for that mode in
order for the mode to be enabled.
Configuration Files
For specific last call forwarding parameters you can set in the configuration files, see Appendix A, the
sections,
• “Priority Alert Settings” on page A-147.
• “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters” on page A-184.