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Operational Features
41-001160-01, Rev 00, Release 2.3 5-179
Configuring Operational Features
Configuring an ACD Key Using the Aastra Web UI
Use the following procedure to configure an ACD softkey, programmable key, or
expansion module key using the Aastra Web UI. This procedure uses the 55i IP
phone as an example.
Aastra Web UI
1 Click on Operation->Softkeys and XML
or
Click on Operation->Programmable Keys
or
Click on Operation->Expansion Module <N>.
Depending on your phone-model, the key configuration screen displays. The 57i Key Screen is
shown as an example.
2 In the “Type” field, select Auto Call Distribution.
3 In the “Label” field, specify a name for this ACD softkey. The Label helps identify which queue you
are subscribing to when you login. (This field does not apply to the 53i and the 9143i.)
For example: Sales