3Com TRGpro PDAs & Smartphones User Manual


 
Page 226 Frequently Asked Questions
HotSync problems
Problem Solution
Icannotdoa
HotSync operation;
what should I check
to make sure I am
doing it correctly?
Check the Windows system tray to
make sure the HotSync Manager is
running. If it is not, open Palm Desktop
software.
Click the HotSync Manager, choose
Setup and click the Local tab. Check
that the Serial Port setting displays the
correct COM port where your cradle is
attached.
Make sure the cradle is connected
securely.
IdidaHotSync
operation, but one of
my applications did
not synchronize.
Click the HotSync Manager and choose
Custom. Check that the correct conduit
is active.
I cannot launch the
HotSync Manager.
Make sure you are not running another
program, such as America Online,
CompuServe, or WinFax, that uses the
serial port you selected in the Setup
dialog box.
Reinstall the Palm Desktop software.