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Chapter 8 | Troubleshooting | 145
Unable to send e-mail
messages from Inbox
HP viewer seems to
launch slowly
After performing a soft
reset, the touch pad or
USB device does not
work
HP Jornada locks up
The display is
distorted on an
external monitor or
projector
Message header is too big. If your address
list exceeds 32 KB, Inbox is unable to send
the message.
Contacts, Calendar, and Tasks databases
are very big. Limit the size of your
databases by synchronizing only selected
contacts, appointments, and tasks. For more
information, see the Synchronizing selected data
section in chapter 4 of the User’s Guide.
You must disconnect the USB device before
performing a soft reset. Disconnect the USB
device, perform a soft reset, and then
reconnect the USB device again.
Program memory is low. Connect to AC
power, and perform a soft reset (see the
Resetting section in chapter 8 of the User’s
Guide). You can also use the System control
panel to increase the allocated program
memory. For more information, see the
Settings topic on online help.
Some VGA projectors may have a different
refresh timing than your␣ HP␣ Jornada. To
optimize the display, install Hpvoutst.exe
from the HP␣ Jornada compact disc to your
HP Jornada. For details installing
Hpvoutst.exe, refer to the Readme.file on
the compact disc or see the Adding software
section in chapter 7 of the User’s Guide.
Problem
Diagnosis
/ Remedy
Troubleshooting remote connections
This section offers troubleshooting help for trying to
connect your HP Jornada to other computers. For
problems communicating with your desktop, see
WindowsCE Services Help.