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Third-party applications :: 145
Third-party applications
On rare occasions, third-party applications can cause conflicts on your Treo.
Third-party applications that modify wireless features may require extra
troubleshooting.
If you recently installed an application and your Treo seems to be
stuck
,
try the following:
1. Perform a soft reset (see page 131).
2. If the problem persists, perform a system reset (see page 131).
3. Delete the most recently installed application from your Treo (see page 103).
4. If the problem persists, perform another system reset.
5. Delete other third-party applications one at a time until you eliminate
the problem.
6. If none of the steps above are possible, you may wish to perform a hard
reset (see page 132). Then, locate your Backup folder on your computer
(Windows: C:\Program Files\Handspring\user name; Macintosh: Mac
HD\Applications\Palm\Users\user name). If you find a .prc or .pdb file for
any applications you just removed, delete the file(s) from the Backup folder.
Then, perform a HotSync operation to restore your data and applications.
Remember, not all third-party applications were written with the Treo keyboard
and 5-way navigation in mind. You may encounter strange behavior or errors
in these applications if you use the keyboard and navigation control.
Getting more help
Contact the author or vendor of any third-party software if you require
further assistance.