Filter
Top Products
• Contact your mobile service provider to verify that your subscription plan
includes high-speed data services and that these services have been
correctly activated. Your mobile service provider should also be able to
tell you if there are any outages in your location. Confirm your user name
and password.
• Confirm that high-speed data services are correctly configured on your Treo:
1. Press Applications Launcher .
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon.
4. Choose the pick list in the upper-right corner, then select Network.
5. If the Service field says Untitled, choose the Service pick list, then
select the appropriate data service. Call your mobile service provider
for more information about their data services
6. Choose Modify and enter the user name and password you received
from your mobile service provider.
7. Choose OK.
I can’t send or receive text or multimedia messages
• Make sure the SIM card is inserted correctly (see page 13) and Wireless
Mode is turned on (see page 14).
• Contact your mobile service provider to verify that your plan includes
messaging services, that these services have been correctly activated,
and that they are available at your location (your mobile service provider
should be able to tell you if messaging services have been experiencing
transmission delays).
• If possible, contact the recipient or sender of the message, and make
sure the receiving device can handle the type of file that is being sent.
136 :: Network connection