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I can’t receive email
First, make sure you have Internet access: launch the Blazer web browser to
see if you can view a web page you’ve successfully viewed before. If
necessary, ensure that you are viewing the page directly from the Internet:
press Menu , then from the Page menu, choose Refresh. The email
account you use with the Mail application must be POP3-compatible, such
as Earthlink.
1. In Mail, press Menu .
2. From the View menu, choose Edit Accounts.
3. Highlight an account, then choose Edit.
4. Make sure your email address and password are correct.
5. Choose the Server tab.
6. Check the Incoming (POP3) Server and Outgoing (SMTP) Server
settings for your email account. If you do not have this information,
please contact your email service provider.
7. Choose OK to accept these settings.
8. Choose Done.
Other things to consider when trying to retrieve email:
• In Mail, press Menu , then from the Options menu, choose
Connection Log. This log contains details and error messages from the
last several send and receive sessions.
• Mail does not automatically retrieve your email when:
•Your radio is off.
•You are outside the automatic delivery time window. See page 79 for
more information on customizing your mail settings.
140 :: Mail
If you use web-based email
(Hotmail, AOL) or corporate
email (Microsoft Outlook,
Lotus Notes), the Mail
application that comes with
Treo will not work. You must
use a third-party solution.
Contact your email service
provider if you are not sure
whether your email account
is POP3-compatible.