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BusinessPhone Call Centre Supervisor - Standard
Installation Guide
EN/LZT BS 102 063/S R2B
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The CCS runs on a PC which receives data from the BusinessPhone 150 or Busi-
nessPhone 250/50 exchange via an RS232 interface (V.24). The system software
is installed by transferring the system files from the software release set onto the
PC hard disk. The installer must then carry out some basic configuration to leave
the system in a working condition for the user. Any future changes to the initial
configuration may be carried out by the user following the detailed instructions
given in the User’s Guide.
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Combined
Installation Setup
In the past there were two different versions existing:
CCS V1.x BusinessPhone 150 (Windows for Workgroups 3.11)
CCS V2.x BusinessPhone 50/250 (Windows 95)
Now CCS 2.4 includes both, an updated version of CCS 1.6 and an updated ver-
sion of CCS 2.3. In addition CCS 2.4 supports BusinessPhone 150 as well as Busi-
nessPhone 50/250 (up to V4.0). The installation script includes the following
options:
(a) BusinessPhone 150 or BusinessPhone 50/250 (up to V2.0)
(b) BusinessPhone 50/250 from V2.1 onwards
By default option (b) will be installed.
Supporting Windows
95, 98 for all versions
Both CCS Releases (CCS Version 1.x and CCS Version 2.x) are running now on
• Windows for Workgroups 3.11
• Windows 95 and
• Windows 98.