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BusinessPhone Call Centre Supervisor - Standard
Installation Guide
EN/LZT BS 102 063/S R2B
21
Prior to installing the Application the install program will prepare the Install
Shield Wizard and search for installed components.
If the Borland Database is not found then a warning message will be displayed
and the installation will be aborted.
Note: We recommend that you accept default options when choosing directory
path names, as this makes the post-installation process much easier. How-
ever, you may install the CCS to any directory you wish. If you do not ac-
cept default parameters you must make a note of any non-default settings
for later use.
COM1 is the default serial port for connection to the exchange, but you
may choose COM2 if you wish. If you use COM1 for the serial port, you
may not use COM3 for any purpose, and if you choose COM2 you may not
use COM4. This is important. Any attempt to use these ports will cause
the Call Processor/Windows communications to fail and the link to the ex-
change will be lost.