Ericsson BusinessPhone Telephone User Manual


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BusinessPhone Call Centre Supervisor - Standard
Installation Guide
EN/LZT BS 102 063/S R2A
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What’s new in Release 2.4............................................................................................. 9
Combined Installation Setup.............................................................................................. 9
Supporting Windows 95, 98 for all versions....................................................................... 9
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Requirements............................................................................................................... 13
Computer
Requirements............................................................................................................... 13
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Serial Ports................................................................................................................... 16
Exchange to
PC Connection............................................................................................................. 16
Adaptation Unit............................................................................................................. 16
System Printer.............................................................................................................. 16
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Borland Database Engine (DBE) ................................................................................. 17
BusinessPhone Call Centre Supervisor....................................................................... 20
Upgrade Database from CCS V1.x to CCS V2.x............................................................. 24
Restart the System .......................................................................................................... 26
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Database Configuration ............................................................................................... 28
Setting Aliases ............................................................................................................. 29
Paradox Driver............................................................................................................. 31
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Start Up Group............................................................................................................. 32
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