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BusinessPhone Call Centre Supervisor - Standard
Installation Guide
EN/LZT BS 102 063/S R2B
56
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The CCS cannot distinguish between time formats as a.m. and p.m. The CCS
does not know the difference between time after midnight and afternoon. If CCS
generates Reports for the time 2:00 a.m. and 5:00 a.m. instead of between 14:00
and 17:00, empty Reports may result.
Therefore it is strictly recommended to configure the Windows operating system
in 24 hours mode.
see under "Time / Date format"
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see under "No data in Reports" and under "Time / Date format"