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Configuring the PC Software Setting up TAPI
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13. Configuring the PC Software
Further possibilities of use can be implemented on a workstation computer with
the Windows operating system by installing drivers and programs. You can find
the installation programs required for this on the internet web page where you
have downloaded rhe Aastra 800 software. For more information, please contact
the Aastra DeTeWe sales department.
Proceed as follows to install extra software:
1. Log on under Windows as the administrator.
2. Double click the program file. Follow the program instructions.
Further instructions for various options that are available are given below.
13.1 Setting up TAPI
With a TAPI (Telephony Application Programming Interface) you can operate a CTI
application (Computer Telephony Integration). Here, the CTI application uses the
services of the Aastra 800 with the help of the TAPI driver installed on a Windows
PC.
Many telephony functions, such as enquiry, toggling, three-party conference, pick-
up, call protection and call forwarding can be controlled using appropriate TAPI-
compatible software.
Requirements
You require an active IP network connection between the PC and the communica-
tions system. CTI functions can be used only in conjunction with system terminals.
You must therefore have configured at least one user for a system terminal. In
addition, you require a TAPI 2.1-compatible CTI application, for example the
Phone Dialer included in the Windows operating system.
Installing the TAPI Driver
1. Double click the program file.
2. Follow the program instructions.