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Call Queue Examples of Use
113
queue, the call is removed from the queues of all the other enquiry stations. The
display at each enquiry station (Aastra 6775ip (OpenPhone 75 IP)) indicates how
full the queue is.
If attendants leave the station, they sign off from the hunt group by means of a
feature key. In contrast to Example 1, further calls do not have to be processed
after the sign-off, as the calls are also registered in the queues of the other signed-
on enquiry stations.
Note: When the last enquiry station remaining in the hunt
group signs off, further callers will hear the busy tone.