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system also features browser-based CTI application, the OpenCTI 50. Users can
access and use the telephone functions on their PC via the OpenCTI 50.
Furthermore, additional program packages can be activated and operated which
provide extended and convenient telephony functions. These include, e.g. the
“OpenVoice” and “OpenAttendant” digital voice memory and voice information
systems.
You can optimize telephone communication using the team functions and call-
queuing function.
The separately licensable “OpenCount” web application enables you to record,
store and analyze telephony connections using configurable filters. You will find
more information on this topic in the Online Help of the web console.