Filter
Top Products
Configuring Softkeys
72 41-001524-00 REV00 – 04.2014
Utilizing the ACD Feature Using the IP Phone UI
5. In the Line field, select a line to apply Automatic call distribution. Valid values are 1 through 9.
Expansion Module Keys
6. Select from Key 1 through Key 16.
7. In the Line field, select a line to apply Automatic call distribution. Valid values are 1 through 9.
8. Click Save Settings.
IP Phone UI
1. Check with your Administrator to verify the queue linked to your ACD softkey.
2. Press the ACD softkey on your IP phone.
3. Press the Login softkey.
Your phone logs into the queue on the server.