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Configuring Softkeys
41-001524-00 REV00 – 04.2014 59
State-Based Softkeys
On the 6867i’s bottom softkeys, you can configure a specific state to display when a softkey is being used. The following
table describes the states available to configure for the softkeys.
The following table identifies the applicable default states for each softkey type on the IP phone.
In the Aastra Web UI, the operational states for each softkey display as enabled. To disable a state, simply uncheck the box
for the respective state.
State Description
Idle The phone is not being used.
Connected The current line is in an active call (or the call is on hold).
Incoming The phone is ringing.
Outgoing The user is dialing a number, or the far-end is ringing.
Busy The current line is busy because the line is in use or the line is set as DND.
Softkey Type Default States
None All states disabled.
Speed Dial Idle, Connected, Incoming, Outgoing, Busy
DND Idle, Connected, Incoming, Outgoing, Busy
XML Idle, Connected, Incoming, Outgoing, Busy
Flash All states disabled.
Sprecode Connected
Park Connected
Pickup Idle, Outgoing
Last Call Return Idle, Connected, Incoming, Outgoing, Busy
Call Forward Idle, Connected, Incoming, Outgoing, Busy
Speed Dial/Xfer Idle, Connected, Incoming, Outgoing, Busy
Speed Dial/Conf Idle, Connected, Incoming, Outgoing, Busy
Directory Idle, Connected, Incoming, Outgoing, Busy
Callers List Idle, Connected, Incoming, Outgoing, Busy
Redial Idle, Connected, Incoming, Outgoing, Busy
Conference Idle, Connected, Incoming, Outgoing, Busy
Transfer Idle, Connected, Incoming, Outgoing, Busy
Intercom Idle, Connected, Incoming, Outgoing, Busy
Phone Lock All states disabled.
Paging All states disabled.
Empty Idle, Connected, Incoming, Outgoing, Busy