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Account Code Calls
18 Strata DK Electronic Telephone 5/00
Account Code Calls
Entered before or after a call, Account Codes can be used for a variety of reasons
including billing, tracking, and line restriction applications. Account Codes are
recorded by the system and can, along with the details of the calls, be printed on a
Station Message Detail Recording (SMDR) report.
Forced Account Codes (Verified/Non-Verified)
Some applications require that you enter a Forced Account Code before dialing a
telephone number. There are Verified and Non-Verified Account Codes. If the system
is set for Verified Account Codes, you must enter specific verified codes or the call
does not execute. Verified Account Codes are established in system programming or
by designated stations.
You can bypass Forced Account Code requirements with three emergency numbers,
including 911. See your System Administrator for these numbers.
Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are optional and are used to track calls for client billing
purposes. They can be entered after accessing a CO Line or during a call. An
exception is a code which is required to change the Toll Restriction classification of
your station. This voluntary code gives you access to telephone numbers outside your
usual dialing area and must be entered prior to dialing the telephone number. For
example, if your station is restricted to local area calls, you can make out-of-state calls
by using a Voluntary Account Code set in system programming.
1. Access a CO Line. You hear dial tone after accessing the line.
Note If you used LCR, you will not hear dial tone.
2. Enter the Forced
Account Code.
Dial tone stops after entering the first digit. If the
account Code is valid, you hear dial tone again. If the
code is invalid, you hear a busy tone.
3. Dial a telephone
number.