Filter
Top Products
Open Block Table
To Open a Block Table, from the System Main Menu select OPEN BLOCK TABLE and press ENTER.
The Block Table is used for building SVMi-8 call routing applications. This is the most frequently accessed area in
the SVMi-8 and determines its behavior when it is routing calls. All the prompts and options offered to callers are
programmed here.
Because most of the programming for any customer, will usually be in the Block Tables, these are dealt with sepa-
rately in the next section. For more information on building call routing applications see BLOCK T
ABLES.
Save Application
If changes are made to the customer database they are not immediately saved. The save will only take place if:
a) The administrator reboots the system after gracefully exiting using 'Operating Utilities' and 'Exit SVMi-8'.
OR
b) The nightly maintenance runs. This happens each night at 3 a.m.
The save application option forces the changes to be written to the database immediately. This will ensure that if the
SVMi-8 looses power between the time that the changes are made and the nightly maintenance, the changes will be
preserved.
W
arning: For this data to be saved the SVMi-8 must lock its ports temporarily. Any idle ports are immediately locked.
As ports become free they are also locked. When all ports are locked the data will be backed up and the ports placed
back online.
System Main Menu
4