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Greeting Number Recorded
Greeting Numbers When a subscriber is using the 'Basic' greeting type, different greetings will play depending on
different call coverage conditions.
When a subscriber has the ‘Basic’ greeting enabled, they will be able to access and program the Personal greeting
menu from their telephone. There are 9 personal greetings available, and any greeting may be assigned to any call
coverage condition. The call coverage conditions are:
No Answer Your telephone has rung but it did not answer.
Busy Your telephone is busy (must be allowed by Administrator - See Busy Greeting Allowed
).
Blocked A subscriber has 'blocked' calls to their extension (must be allowed by administrator - See Blocking
Allowed).
Night The subscribers personal availability schedule reports that the subscriber is an unavailable extension
(must be allowed by administrator - See Scheduling
).
Call Screening The subscriber has selected the call screening option (must be allowed by Administrator - See
Call Screening).
If a subscriber records only the greeting assigned to the No-Answer Call Coverage Condition, then that greeting will
play to callers for all Call Coverage Conditions (No-Answer, Busy, Blocked, Night, and Rejected Caller). In this case
the greeting should be very general.
Availability Schedule
Availability Schedule If allowed by setting "Scheduling" to 'Y', a subscriber may define an availability schedule.
During the time a subscriber is (according to this schedule) available, the call will be transferred to the extension
blocks dial number, and the no answer greeting will play (if recorded).
If the subscriber is 'not available' (according to this schedule), the call will be transferred to the extension blocks dial
number, and the extension night greeting will play (if recorded).
Block Types and Descriptions
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