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Digit Assignment
Digit to Playback Response The DTMF digit that causes SVMi-8 to play back the voice response, just recorded, to
the caller.
Digit to Change Response The DTMF digit that will cause SVMi-8 to repeat the query and allow the caller to
change his response.
Digit to Confirm Response If this is set to a valid DTMF digit, SVMi-8 will automatically play back the response,
just recorded by the caller, then play the exit prompt which should ask the caller to confirm the response by pressing
this digit. Example: "Dial 3 to confirm your response or 2 to change it".
Terminator Digit The digit to enter to indicate the caller DTMF entry is complete. This is usually the pound (#) key.
Escape Digit If the caller presses this key, typically '✱', at any time during the query or exit prompt, any response
to this query that may have been recorded will be canceled and SVMi-8 will proceed immediately to the Block indi-
cated by the <ESCAPE> pointer. This will have no effect on responses to other queries recorded during the current
call.
Operating Mode
Indicates the Mode Name and Number for which the displayed Block Pointers' Targets are active. Each Operating
Mode is given a unique Number by the system. Valid numbers are 01-99, and are assigned in sequence as new
Modes are created. Pressing ENTER at this field opens a Mode Target Generator, from which an existing Mode Name
may be selected, or a new name may be entered. Entering a new name creates a new Mode with its corresponding
Number. The Mode Number and Name are associated with the Block's Pointers, not the Block itself. This allows one
Block to route calls to different destinations in different Modes. Pointers set in the Default Mode stay in effect unless
overridden by the same Pointer set in the current Operating Mode. SVMi-8 will display Default Mode pointers in a
block while viewing pointers in another mode. The Default Mode pointers will be grayed out to denote that they are
not in the current mode.
Block Types and Descriptions
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