Polycom MLS-model Telephone User Manual


 
Feature Reference
5-228
Record-a-Call (F24)—Release 3.0 or Later
Description
This feature applies only to systems that have PMVS Release 5.0 or later
equipped with four ports, and an MLS or PARTNER system phone. This
feature is not available on Tip/Ring phones.
This feature allows the user to record an active conversation in the user’s PMVS
mailbox.
!
WARNING:
If silence is detected on the line for 15 seconds, call recording will terminate.
Before you can set up the Record-a-Call feature for an extension, you must:
Install PMVS.
Go into PMVS programming and program Record-a-Call for that extension.
To install PMVS, refer to the
“PARTNER MAIL VS Installation and Programming
Guide.”
Related Features
The person initiating this feature can add additional parties to the
conference call until the conference limit is exceeded. A user active on a
conference call may turn on this feature during the conference.
A user can put the Record-a-Call on hold, just as if the user were putting a
conference call on hold. Outside parties will not hear Music-on-Hold
(#602) since PMVS is still connected to the call. If PMVS detects
15 seconds of silence, it will drop off the call.
A call that is being recorded cannot be transferred. The transfer button is
ignored.
A call that is being recorded cannot receive a Voice Interrupt on Busy
(#312) call.
If the user presses the Recall button while recording an intercom call, the
entire conversation will be dropped.
Users cannot join a call that is being recorded.
You can not use Record-a-Call with Call Screening (F25).
Considerations
A Record-a-Call button with LEDs must be programmed on a telephone.
A maximum of two conversations can be recorded at one time per system.
When two conversations are being recorded, the red LED associated with
this feature becomes red steady.