Polycom MLS-model Telephone User Manual


 
Hotline (#603)
5-159
Hotline (#603)
Description
This System Programming procedure identifies an internal hotline extension and
its alert extension. When a user lifts the handset of the hotline phone, the alert
extension rings. You can set up several hotline and alert extension pairs. The alert
extension can be the same or different for multiple hotline extensions.
We recommend using a standard phone as the hotline phone since this feature
makes use only of the phone’s intercom. The alert extension can be any type of
phone; or it can be the loudspeaker paging system so the hotline phone can be
used to make announcements over the loudspeaker.
Related Features
To prevent outside calls from being made or received on the hotline phone,
use Line Assignment (#301) to remove all outside lines or Pool
Extension Assignment (#314) to remove all pools from the hotline
extension.
Set Automatic Line Selection for the hotline extension to intercom only.
Remove hotline extensions from Night Service Group Extensions
(#504), Calling Group Extensions (#502), and Hunt Group Extensions
(#505).
Use External Hotline (#311) to identify an extension that automatically
dials a programmed outside number when a user lifts the handset.
Considerations
The same extension cannot be assigned as both a hotline and a
doorphone. Assigning a doorphone extension as a hotline extension
cancels the doorphone setting.
You should not assign hotline phones to extension 10, 11, or to the first two
extensions of any 206 or 308EC modules, which are reserved as power
failure extensions.
The hotline phone can receive transferred calls (but the user at that
extension should not pick up the handset until the phone rings).
Valid Entries
A hotline extension (any extension except extension 10, 11, or the first two
extensions of any 206 or 308EC modules)
An alert system extension (any extension or 70 for the loudspeaker paging
system)
No hotline or alert extension assigned