Polycom MLS-model Telephone User Manual


 
Caller ID Name Display (F16)
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Caller ID Name Display (F16)
Description
This feature lets users with system display phones toggle the display between
Caller ID number and Caller ID name. Caller ID name is an optional feature of the
Caller ID service provided by your local telephone company and may not be
available in your area (even if Caller ID number is available).
Related Features
To view Caller ID information for a second call, while active on a call, users
can program Caller ID Inspect onto a button.
Refer to Caller ID for details on Caller ID information.
This feature has no effect on Call Coverage calls. Coverage calls always
display the extension number of the user who is sending calls for coverage.
You can use this feature while using Call Screening (F25).
Considerations
This feature must be programmed on a button with lights on a system
display phone. When Caller ID Name Display is on, the green light is on,
indicating that the Caller ID name will be displayed rather than the Caller ID
number.
SMDR reports print
only
Caller ID number (where available). (If a number is
not available, it is reported as “IN” on the call report.)
Programming
(See Figure 2-3 on page 2-22 for the location of special programming buttons such
as
s and e on system phones.)
To program a Caller ID Name Display button:
1. Press
f 0 0 s s c at extension
10 or 11.
2. Enter the number of the extension to be programmed with this feature.
3. Press a programmable button with lights.
4. Press
f 1 6.
5. Program another button for this extension or exit programming mode.