Polycom MLS-model Telephone User Manual


 
Feature Reference
5-4
AA (Automated Attendant) Extensions (#607)
Description
This System Programming procedure lets you identify extensions where auto
attendants are connected to the system. Doing so lets the system notify users
with display phones when they are receiving a call that has been transferred from
the auto attendant. (This procedure applies only to auto attendants—do not use it
with the Automated Attendant Service of a voice messaging system.)
Related Features
For each auto attendant extension, use Transfer Return Extension (#306)
to identify the extension to which a call should be routed if the destination
extension does not answer.
Set Automatic Extension Privacy (#304) to Not Assigned for the auto
attendant extension if you want to be able to intercept calls routed to the
device.
Considerations
Chapter 4 provides information about using auto attendants with the
system.
On system display phones, Automated Attendant displays when a call is
being transferred from an auto attendant. Transfer from AA or Transfer from
Auto Att displays when a call transferred by an auto attendant was not
answered and is being returned to your extension.
Valid Entries
1 = Assigned
2 = Not Assigned
Programming
(See Figure 2-3 on page 2-22 for the location of special programming buttons such
as
s and e on system phones.)