Palm IIIc PDAs & Smartphones User Manual


 
Appendix B Page 205
I tried to do a local
HotSync operation,
but it did not
complete
successfully.
Try each of these in turn:
Make sure HotSync Manager is running.
If HotSync Manager is running, exit,
and restart it.
Make sure you selected Local from the
HotSync Manager menu or the Palm
Desktop software menu.
Check the cable connection between the
cradle and the serial port on your
computer.
Make sure you selected the correct serial
port on the Local tab in the Setup dialog.
It should be set to the port where you
connected the cradle.
Try a lower baud rate setting on the
Local tab in the Setup dialog.
Make sure you are not running another
program, such as America Online,
CompuServe, or WinFax, that uses the
serial port you selected in the Setup
dialog box.
Read the HotSync Log for the user
account for which you are performing a
HotSync operation.
Make sure your organizer is seated in
the cradle correctly.
Make sure the gold-plated connectors
on the cradle and your organizer are
clean. Use a pencil eraser to clean them.