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Page 222 Troubleshooting Tips
Beaming problems
I tried to do a wireless
HotSync operation, but
it did not complete
successfully.
(continued)
Check the following on your communicator:
■ Confirm that you are inside a coverage area, and that the signal
is strong.
■ Make sure the dialing instruction dials the correct phone number.
■ If you need to dial an outside line prefix, make sure you selected
the Dial Prefix option on your communicator and entered the
correct code.
■ If the you have call waiting, make sure you selected the Disable
call waiting check box and entered the correct code in the Phone
Setup dialog box. See page 202 for details.
■ Make sure the connection is clear. Using a noisy connection can
interrupt communications.
Problem Solution
I cannot beam data to
another IR-equipped Palm
OS device.
■ Confirm that your communicator and the other device are
between ten centimeters (approximately 4") and one
meter (approximately 39") apart, and that the path
between the two devices is clear of obstacles. Beaming
distance to other Palm OS devices may be different.
■ Check the General Preferences screen and make sure
the Beam Receive setting is on.
■ Move your communicator closer to the receiving device.
■ Move your communicator farther away from the receiving
device.
■ Angle the sides of the two devices towards each other.
■ Perform a soft reset. See page 210 for details.
When someone beams data
to my communicator, I get a
message telling me it is out of
memory.
■ Your communicator requires at least twice the amount of
memory available as the data you are receiving. For
example, if you are receiving a 30K application, you must
have at least 60K free.
■ Perform a soft reset. See page 210 for details.