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Communicating in the office 77
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Viewing your messages
ƒflfi
You can receive up to four messages from different telephones, including your
message center. A single message from your message center may pertain to several
messages.
On a telephone with a one-line display
1. Press
ƒflfi
. The display shows the first message.
2. Press
•
or
£
to move through your messages.
On a telephone with a two-line display
1. Press
MSG
. The display shows the first message you received.
2. Press
NEXT
to move through your messages.
Replying to a message
You can call the person (or your message center) who sent a message while you are
viewing the message.
On a telephone with a one-line display
• Press
‚
.
On a telephone with a two-line display
• Press
CALL
.
If you want to call your message center using a line other than the programmed line,
exit your message list and dial the message center telephone number using normal
dialing methods.
Replying to a message using an analog telephone connected to an ASM
On an analog telephone connected to an ASM
• Press
˚•flfi
. The system automatically retrieves and connects the
user to the oldest message sender. (The message can originate from either the
designated direct-dial telephone or the internal voice mail system.)
If the analog telephone has the Message Reply Enhancement feature set to Yes, and
the sender is the designated direct-dial telephone, the message waiting indicator is
turned off automatically after the reply call is answered, no matter from where the
call is answered.
For analog telephones connected to an ASM, using the Message Waiting Reply
feature (
˚•flfi
), retrieves only internal messages sent to the user.