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P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Getting Started
Your Enterprise Edge telephone system has many powerful features that can be
customized to keep up with changes in your workplace.
Using this guide
This guide provides information for programming system features such as Call
Forward on Busy, Call Forward No Answer, and Hunt Groups, to name just a few.
It also contains information on personal programming, which is done from the
user’s telephone set, such as personal speed dials, transferring a call, and so on.
The chapter Frequent programming operations on page 23 contains step-by-step
instructions on changing the time and date, deciding how many rings it takes before
a call is forwarded and other day-to-day programming. Once you understand these
basic steps, you can move on to the many other features described in the other
chapters of the guide.
Emergency 911 Dialing
Emergency 911 Dialing is the capability to access a public emergency response
system by dialing the digits “9-1-1”
Understanding programming
When your system is installed, you may program it to work with your telephone
lines, with your private network, if you have one, and with optional equipment.
Programming allows you to customize the system for your office.
You may want to further customize your system. For example, you can change how
some features work, or adapt the system to changes in your office. Programming
allows you to change settings that need to be updated regularly because of staff
turnover or new business contacts. You can also assign features and program
buttons on individual telephones.
There are three ways to customize and maintain your Enterprise Edge system:
• Installer programming deals mostly with how the system interacts with lines,
telephones, and other equipment.
• Administrative programming changes how features work for the system, such
as Call Forward No Answer. For example, you may want to program this to
direct unanswered calls to a voice mail system.
Emergency 911 Dialing
State and local requirements for support of Emergency 911 Dialing service by
Customer Premises Equipment vary. Consult your local telecommunications
service provider regarding compliance with applicable laws and regulations.
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