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30 Answering calls
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
What line indicators mean
Rings you may hear
Answering calls at a prime telephone
Each line in an Enterprise Edge system can be assigned a prime telephone. Calls not
answered at their normal destinations are transferred to the prime telephone. The
prime telephone is usually the attendant’s telephone. The installer or customer
service representative programs a prime telephone for a line.
Displays
º
Flashing on and off for
equal lengths of time
There is an incoming call on the line.
º
Flashing on and off
more quickly
You have placed a call on hold.
º
Flashing on for longer
than off
Someone else has put a call on hold
on that line.
º
On, not flashing You are connected to the call on that
line or the line is in use elsewhere.
Off The line is free.
A double beep every ten
seconds
A call has been camped to your telephone.
A long single ring There is an external call on the line for you.
A shorter double ring There is an internal call on the line for you or
a call is being transferred to you.
A brief single ring A call is being redirected on one of your
redirected lines. You cannot answer this
call.
Three beeps
descending in tone
You are receiving a priority call.
The person at telephone 221 has forwarded
a call to you using Do Not Disturb.
The system has transferred a call to you
from a telephone with Do Not Disturb turned
on.
Nobody answered this call so the system
transferred it to you.
Someone has camped, parked or
transferred a call on line 061, but no one has
answered it. Press
CALLBACK
or the line
button to connect to the call.
There is no telephone that can receive a call
on line 061 so the system has transferred it
to you.
The call coming in on line 002 was intended
for target line 052. Line 052 is busy so the
call has come to you.
For other displays, see Common feature displays on page 149.
DND from 221
DND transfer
DRT Line001
Line061 callback
CALLBACK
Line061 to prime
Line002>Line052