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32 Answering calls
Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
The indicator is off when a telephone has:
• no active call
• a call on hold and no other active call
Release button
Pressing
®
ends a call. You do not have to put the receiver down.
®
also ends
feature programming.
While you are on a call, do not press
®
to end a feature you are using. If you do,
you disconnect the call. Use
ƒ
instead.
Hearing aid compatibility
The receivers on all Enterprise Edge telephones are compatible with hearing aids as
defined in the FCC rules, Part 68, section 68.316. Not all hearing aids are optimized
for use with a telephone.
Viewing information about a call on the display
If you subscribe to Call Display services from your local telephone company, one
line of information about an external caller is displayed after you answer.
Depending on the setting and the external information available, either the caller’s
name or telephone number is displayed.
When you transfer an external call to another Enterprise Edge user, this information
is displayed on the recipient’s telephone.
Call Display information becomes available between the first and second ring of an
incoming call. If you answer before the Call Display information is available on
your display, and you press
ƒ°⁄⁄
, you see only the line number or line
name.
To use logging features with Call Display, see Using Call Log on page 83.
Using Call Information for a particular call
ƒ°⁄⁄
Call Information allows you to see information about incoming calls. This
information is more detailed than the Call Display information you can receive
automatically. For external calls, you can display the caller’s name, telephone
number, and the line name. For an internal call, you can display the caller’s name
and their internal number. You can see information for ringing, answered, or held
calls.
Tip
You can send up to 30 messages from a CAP.