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Using System features 129
P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Maintaining security
To maintain the security of your system, the following practices are recommended:
• Warn anyone to whom you give the remote access number, to keep it
confidential.
• Change Class of Service passwords often.
• Warn anyone to whom you give a Class of Service password, to remember it
and not to write it down.
• Remove the Class of Service password of anyone who leaves your company.
Accessing Enterprise Edge remotely over the public network
1. Dial the Enterprise Edge system’s remote access number.
2. When you hear a stuttered dial tone, enter your COS password.
3. Wait for the system dial tone.
To use the system remotely, you must use a telephone with tone dialing to call the
system. Remote access is possible only on lines that your installer programs to
auto-answer calls.
To use features on a remote Enterprise Edge system, press
•
followed by the
feature code. Even if you are calling from an Enterprise Edge system, press
•
instead of
ƒ
.
In certain situations, you may experience lower volume levels when using
Enterprise Edge remotely.
Tones
You may hear some of the following tones while accessing Enterprise Edge
remotely.
Tone What it means
Busy tone Dialed a busy line pool access code. You hear system dial
tone again after 5 seconds.
Enterprise Edge
system dial tone
You may use Enterprise Edge remotely.
Fast busy tone You have done one of the following
Entered an incorrect COS password. Your call is disconnected
after five seconds.
Taken too long while entering a COS password. Your call is
disconnected after five seconds.
Tried to use a line pool or feature not permitted by your Class
of Service. You hear system dial tone again after five seconds.
Dialed a number in the Enterprise Edge system which does
not exist. Your call is disconnected after five seconds.
Stuttered dial tone Enter your COS password.