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P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide
Forwarding your calls
Forwarding your calls to another telephone
ƒ›
Press
ƒ›
and enter the number of the telephone to which you want your
calls forwarded. You can forward your calls to an internal or external telephone. To
forward your calls to an external destination you must enter the route plus the
dialing digits of the external telephone. For example, if your system requires you to
dial 9 for external calls then you must enter 9 plus the dialing digits to forward your
calls to an external number.
You can also use Line Redirection to forward calls outside the system. Line
redirection takes precedence over Call Forward.
Canceling Call Forward
Press
ƒ£›
.
Using Call Forward at your telephone
When you use
ƒ›
, all calls go to the destination you select, regardless of
how Forward on busy and Forward no answer are programmed.
To allow external destination programming, you must program
Allow redirect
to
Yes
for each set, in
Terminals&Sets, Capabilities
.
If the telephone to which you forwarded your calls does not have the same external
lines as your telephone, the forwarded calls appear on intercom buttons.
If a call is forwarded, it does not ring but the line indicator flashes on your
telephone. You can answer the call by pressing the button next to the flashing
indicator.
Tip
If your Enterprise Edge set is a member of a Hunt Group, the Call Forward all
calls setting is overridden by the Hunt Group routing for Hunt Group calls. For
more information on Hunt Groups see Programming Hunt Groups
on page
101.
Tip
If you are one of a group of people who regularly forward their calls to one
another, be aware that it is possible to set up forward loops where a call is
forwarded from one telephone to another in a circle, and is never answered
anywhere.
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