Filter
Top Products
InfoSet 408 System Manager’s Guide 6 - 9
Issue 1 NEC America, Inc
.
S
ECTION
7 T
ESTING
C
ALL
R
OUTING
Testing ensures that every call-routing key, greeting, and default action
works correctly. Beginning with the opening greeting, you can test all of
the call-routing options available to callers using the following method:
1. Call in as an external caller.
The system manager poses as an external caller to test all paths
available from each call-routing greeting.
2. Test the first call-routing key.
Follow one path to its conclusion, whether that is ringing an
extension, leaving a message in a voice mailbox, reaching an
operator, or saying good-bye. Follow the path under both day and
night conditions.
3. Test the remaining call-routing keys.
Repeat step 2.
Note:
Remember to update the opening greeting (for day or night) to
reflect any changes you make to call-routing options after testing.