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Issue 1 NEC America, Inc.
2 - 6 InfoSet 408 System Manager’s Guide
“Hello. Thank you for calling Omni Corporation. If you
are calling from a touchtone telephone, you may enter
the extension at any time. If you do not know the
extension, enter 800 for a directory. Otherwise, please
stay on the line and an operator will be right with you.”
2.1.2 Night Greeting
“Hello. Thank you for calling Omni Corporation. Our
normal business hours are 9 A.M. to 5 P.M., Monday
through Friday. If you are calling from a touchtone
telephone, you may enter the extension at any time. If
you do not know the extension, enter 800 for a
directory. Otherwise, please leave a message.”
2.1.3 Holiday Greeting
“Hello. Thank you for calling Omni Corporation. Our
office is closed for the holiday. We will reopen
tomorrow. If you are calling from a touchtone
telephone, you may enter the extension at any time. If
you do not know the extension, enter 800 for a
directory. Otherwise, please leave a message.”
2.2 System Directory
The voice messaging system reserves the ID number 800 to
identify the system directory, a directory of the extension
numbers and names of subscribers. Entering 800 lets an
external caller find an extension number by using the keypad
to spell the first three letters of the subscriber’s last name or
first name. (Mention the system directory in your opening
greeting only if callers are likely to have lettered telephone
keypads.) Since subscribers choose whether or not to list their
names in the system directory, the directory does not
necessarily make all subscribers available to external callers.