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Issue 1 NEC America, Inc.
3 - 4 InfoSet 408 System Manager’s Guide
3. Press 1 if you want to change to or remain in holiday mode;
otherwise, press 2.
4. Press 1, as prompted, to change the greeting .
5. Record your greeting.
Refer to:
Using The System Manager’s Conversation on page 1-4
Planning Your Opening Greeting on page 2-4
Ongoing Maintenance on page 5-1
S
ECTION
5 S
ETTING
U
P
Y
OUR
S
YSTEM
S
CHEDULE
The system schedule determines whether your system is in day mode or
night mode, which opening greeting and operator greeting callers hear,
and how callers are routed.
To present the best image of your organization to a caller, your
greeting should sound crisp and professional. A friendly tone
encourages people to dial an extension directly and reduces
the number of calls the operator receives.
You control the volume and clarity of the recording by the
loudness of your voice and the distance between the
telephone handset and your mouth. Practice recording your
greeting until you are satisfied with its sound.
Tell callers how they can reach the operator for personal
assistance.
Practice your pace and phrasing. You might speak a little too
quickly at first.
Record in a quiet area to reduce background noises.