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MultiVOIP User Guide Technical Configuration (Digital Voips)
183
Supplementary Services Definitions (cont’d)
Field Name Values Description
Call Hold
Enable
Y/N Select to enable Call Hold function in
voip unit.
Call Hold allows one party to maintain an
idle (non-talking) connection with another
party while receiving another call (Call
Waiting), while initiating another call
(Call Transfer), or while performing some
other call management function.
Hold
Sequence
phone
keypad
characters
The numbers and/or symbols that the
caller must press on the phone keypad to
initiate a call hold.
The call-hold sequence can be 1 to 4
characters in length using any
combination of digits or characters
(* or #).
Call Waiting
Enable
Y/N Select to enable Call Waiting function in
voip unit.
Retrieve
Sequence
phone
keypad
characters,
two
characters
in length
The numbers and/or symbols that the
caller must press on the phone keypad to
initiate retrieval of a waiting call.
The call-waiting retrieval sequence can be
1 to 4 characters in length using any
combination of digits or characters
(* or #).
This is the phone keypad sequence that a
user must press to retrieve a waiting call.
Customize-able. Sequence should be
distinct from sequence that might be used
to retrieve a waiting call via the PBX or
PSTN.