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Troubleshooting
41-001160-00, Release 2.1, Rev 04 9-3
Troubleshooting
Troubleshooting
In the Aastra Web UI, you use the following parameters to configure log
settings:
• Log IP - The IP address for which to save log files for troubleshooting
purposes.
• Log Port - The IP port to use to save log files for troubleshooting purposes.
Module/Debug Level Settings
The Aastra IP phones provide blog module support that allows enhanced severity
filtering of log calls sent as blog output.
The blog, as used on the IP phones, is a an online debugging tool that can be
frequently updated and intended for technical support analyzation. Blogs are
defined by their format: a series of entries posted to a single page in
reverse-chronological order. The IP Phone blogs are separated into modules
which allow you to log specific information for analyzing.
You can set the Module/Debug Levels using the configuration files or the Aastra
Web UI. The following table identifies the blog modules you can set.
Aastra Web UI Parameters Configuration File Parameters
LINMGR (Line Manager information) log module linemgr
UI (User Interface (UI) related) log module user interface
MISC (Miscellaneous) log module misc
SIP (Call control SIP stack) log module sip
DIS (Display drivers) log module dis
DSTORE (Delayed storage) log module dstore
EPT (Endpoint module) log module ept
IND (Indicator module) log module ind
KBD (Keyboard module log module kbd
NET (Network module log module net
PROVIS (Provisioning module log module provis
RTPT (Realtime Transport module log module rtpt
SND (Sound module log module snd