Filter
Top Products
x 41-001160-00, Release 2.1 Rev 04
Contents
Chapter 9
Troubleshooting
.
About this chapter ...........................................................................................................9-1.
Troubleshooting ..............................................................................................................9-2.
Troubleshooting Solutions ..............................................................................................9-7.
Description ...............................................................................................................9-7.
Why does my phone display “Application missing”? ................................................9-7.
Why does my phone display the “No Service” message? ........................................9-8.
Why does my phone display "Bad Encrypted Config"? ............................................9-8.
Why is my phone not receiving the TFTP IP address from the DHCP Server? .......9-9.
How do I restart the IP phone? ..............................................................................9-10.
How do I set the IP phone to factory default? ........................................................9-11.
How do I erase the phone’s local configuration? ...................................................9-12.
How to reset a user’s password? ...........................................................................9-13.
How do I lock and unlock the phone? ....................................................................9-14.
Appendix A
Configuration Parameters
.
About this appendix ....................................................................................................... A-1.
Setting Parameters in Configuration Files ..................................................................... A-4.
Operational, Basic, and Advanced Parameters ............................................................. A-5.
Simplified IP Phone UI Options Menu ..................................................................... A-5.
Network Settings ..................................................................................................... A-6.
Password Settings .................................................................................................. A-9.
Emergency Dial Plan Settings ............................................................................... A-11.
Aastra Web UI Settings ......................................................................................... A-12.
Configuration Server Settings ............................................................................... A-13.
Network Address Translation (NAT) Settings ........................................................ A-20.
HTTPS Client and Server Settings ........................................................................ A-23.
UPnP Settings ....................................................................................................... A-25.
Virtual Local Area Network (VLAN) Settings ......................................................... A-26.
Type of Service (ToS)/DSCP Settings ................................................................... A-30.
Time Server Settings ............................................................................................. A-31.
Time and Date Settings ......................................................................................... A-33.
SIP Local Dial Plan Settings ................................................................................. A-39.