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Getting Help
This section describes how to get help and support from Sony.
About Sony’s support options
Sony provides several support options for your Sony handheld. When you
have questions about your Sony handheld and its related software, check
these options for answers:
❒This guide explains how to use your Sony handheld.
❒The Sony handheld support Web site
(
http://www.sony.com/peg/support/) provides the latest information on
your Sony handheld. On this Web site, you will find:
• Frequently Asked Questions (FAQs)
• An electronic version of the Operating Instructions
• Installation information
• Software updates
• On-line knowledge base
❒The Sony e-mail support service answers your questions by
electronic mail. Just send your question, and a customer service
representative will send you a reply. To send a question to Sony e-mail
support, use the e-mail form at
(
http://www.sony.com/peg/support/).
❒The Sony fax-back service provides you with answers to commonly
asked questions. You can use this automated service to request a list of
available -topics and then select the topics that you want to receive. To
contact the Sony fax-back service, call
1-877-760-SONY (extension 7669) .
❒The Sony Customer Information Services Center offers
information about your Sony handheld and other Sony products that
work with your computer. To contact Sony Customer Information
Services Center, call
1-877-760-SONY (extension 7669) .